Privacy Policy | e2eAgent.io

Effective date: April 10, 2026

1. Scope

This Privacy Policy applies to information collected through e2eAgent.io, including our website, application, invite flows, communications, and related services.

2. Information We Collect

We may collect the following categories of information:

Account information: name, email address, login and authentication data, invite status, and related account metadata.
Usage information: pages viewed, actions taken, feature usage, session timestamps, device and browser information, and approximate diagnostic data.
Test and workflow data: prompts, test descriptions, URLs, screenshots, logs, run outputs, scenario configuration, and related artifacts submitted to or generated by the service.
Communications: emails, support messages, feedback, survey responses, and other information you send to us.
Payment and transaction information: if paid plans are introduced, payment-related details may be collected and processed by third-party payment providers on our behalf.

3. How We Collect Information

We collect information directly from you, automatically through your use of the service, and from service providers that help us operate the platform.

4. How We Use Information

We use information to:

provide, maintain, and improve the service;
authenticate users and secure accounts;
run tests, store results, and deliver requested functionality;
communicate with you about access, updates, support, and product changes;
monitor performance, diagnose issues, and prevent abuse or fraud;
analyze product usage and improve reliability, quality, and user experience;
comply with legal obligations and enforce our terms.

5. Legal Bases for Processing

Where applicable, we process personal information on the basis of contractual necessity, legitimate interests, consent, legal obligations, or other lawful grounds recognized by applicable data protection laws.

6. How We Share Information

We may share information with:

hosting, infrastructure, analytics, email, support, and security providers;
authentication, payment, and communications vendors;
professional advisers such as legal, accounting, or insurance providers;
authorities or other parties where required by law or to protect rights and safety;
a buyer, investor, successor, or affiliated entity in connection with a corporate transaction such as a financing, acquisition, merger, or asset sale.

We do not sell your personal information for money. We also do not use your private application data for unrelated marketing purposes.

7. Data Retention

We retain information for as long as reasonably necessary to provide the service, comply with legal obligations, resolve disputes, enforce agreements, and maintain legitimate business records. Retention periods may vary depending on the nature of the data and the purpose for which it was collected.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, disclosure, loss, misuse, or alteration. No system can be guaranteed fully secure, and you use the service at your own risk.

9. International Data Transfers

Your information may be processed and stored in countries other than your own. Where required, we take reasonable steps intended to ensure that appropriate safeguards are in place for cross-border data transfers.

10. Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, restrict, object to, or export certain personal information, or to withdraw consent where processing is based on consent. You may also have the right to lodge a complaint with a supervisory authority.

To exercise privacy rights, contact us at [email protected]. We may need to verify your identity before responding.

11. Cookies and Similar Technologies

We may use cookies, local storage, and similar technologies to keep you signed in, remember preferences, understand product usage, improve site performance, and support analytics and diagnostics.

12. Children's Privacy

The service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us and we will take appropriate steps.

13. Third-Party Links and Services

The service may contain links to third-party sites or rely on third-party tools. We are not responsible for the privacy practices of those third parties, and their services are governed by their own policies.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be effective when posted, unless otherwise stated. Your continued use of the service after the effective date of an update indicates acceptance of the revised policy.

15. Contact

If you have questions about this Privacy Policy or our data practices, contact [email protected].